TERMS & CONDITIONS

Effective Date: June 1, 2025

Welcome to our practice. We’re committed to providing exceptional, personalized care that supports your health, confidence, and well-being. Please take a moment to review the terms and conditions that guide our services, memberships, and policies.

1. Appointments & Cancellations

  • We kindly request at least 48 hours’ notice for appointment cancellations or rescheduling.

  • No-shows or late cancellations may result in a $200 fee or forfeiture of the visit for membership patients.

  • Please arrive on time. If you are more than 15 minutes late, we may need to reschedule your appointment.

  • We reserve a significant amount of time for each patient and ask that you respect our schedule and your care by attending all appointments.

2. Membership Terms

  • Membership fees (Gynecology, Hormone, Concierge) are billed annually and are non-refundable.

  • Memberships include professional services provided by Dr. Ramsey, as outlined at the time of enrollment.

  • Any additional treatments, labs, or services not included in your membership may be billed separately.

  • Cherry financing is available for eligible patients. Please refer to Cherry’s terms and conditions for financing details.

3. Medical Services + Treatment Eligibility

  • All services, treatments, and prescriptions are subject to medical evaluation and provider discretion.

  • Results vary between individuals; no specific outcomes are guaranteed.

  • Certain services (e.g., GLP-1 therapy, hormone pellets, injectables) require an initial consultation and may include labs to determine eligibility.

4. Payment + Refund Policy

  • Payment is due at the time of service unless otherwise arranged.

  • We accept cash, check, all major credit cards, HSA/FSA cards, and Cherry financing (when applicable).

  • Packages, memberships, and skincare products are non-refundable once initiated, unless items are damaged or defective.

  • Patients requesting home delivery of medications from our compounding pharmacy may keep a card on file for this purpose. Full payment is required before medications are ordered.

5. Aesthetic Packages + Promotions

  • Promotions cannot be combined unless explicitly stated.

  • Laser treatment packages must be used within 12 months of purchase.

  • Discounts offered during the annual exam (e.g., 15% off body contouring, 20% off skincare) are valid only at the time of visit.

6. Privacy + HIPAA

  • Your health information is confidential and protected under HIPAA regulations.

  • We do not share personal or medical information without your consent, except when required by law.

7. Updates to Terms

These terms are subject to change as our services evolve. Updates will be posted on this page with a revised effective date.

If you have any questions or concerns about our Terms & Conditions, please contact our office at:

Ramsey Modern Wellness

11 Park Place W, Brevard, NC 28712

Telephone: 828-884-2020

To Email Us, Click This Link